Too Many Tools! How to Integrate Your IT Management Infrastructure
“Too many tools!” That’s how IT managers feel. The systems needed just to run IT can cost millions to acquire and operate. Yet without appropriate tools, how can you run a service desk, IT operations center, or a project management office?
Undoubtedly, it’s critical that your IT management tools approach be well thought out. You can’t afford redundancy or miscommunication amongst your tools. And yet, there are so many choices in an evolving landscape. Do I need a CMDB? What about a common event console? Discovery tools? Where does application lifecycle management fit in? How do project and service portfolio management interact? Where are the vendors overlapping? How do these tools need to talk to each other? What data do they share? And most importantly, do we understand the processes they are intended to support?
Join EMA Research Director and experienced IT management architect Charles Betz to learn how to approach these questions. Attendees will receive free excerpts from Charles’ recent 2nd edition of Architecture and Patterns for IT: Service Management, Resource Planning, and Governance (Making Shoes for the Cobbler’s Children), including an IT management systems architecture.
Please note that this is a sponsored event and EMA shares registrant information with the sponsor.
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Duration: 1 hour