The Converging Worlds of ITSM and IT-to-Business Alignment
This webinar will leverage recent EMA research to examine trends for mid-tier and enterprise ITSM teams as they seek to optimize IT efficiencies in a business context. This approach often means doing more with limited OpEx resources, while seeking to play an even more strategic role.
Join Dennis Drogseth, VP of research at leading IT analyst firm Enterprise Management Associates (EMA) and Mike Anderson, CIO of Crossmark, for a live Q&A that will highlight Crossmark’s experiences and savings in aligning its ITSM capabilities with an enterprise-wide digital services hub.
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Duration: 60 minutes