Designed to make software more “transportable” across multiple devices and platforms—including web, mobile, and wearables—this approach promises to deliver an optimal customer experience regardless of how, when, or where a customer chooses to engage with a business.
However with this proliferation of platforms and devices, understanding the customer experience becomes more difficult. Highly interconnected and interactive, microservices architectures require a new level of customer centricity to alleviate complexity, reduce support costs, and ensure a high quality end user experience.
Join experts from leading IT analyst firm Enterprise Management Associates (EMA) and CA Technologies to learn:
- What new challenges IT will encounter in deploying, monitoring, and managing microservices in omnichannel environments
- How to reduce complexity and understand the impact of change when monitoring applications using microservices architectures
- How to monitor your entire omnichannel stack with a single application performance management (APM) solution.